Cookie preferences Accept. How do I share my phone's Internet connection with other devices? How do I know if my phone can be used in another country's local network? I sent some files via Bluetooth to my computer.
Where are they? How do I add the access point to my mobile operator's network? System performance How do I check the latest software updates for my phone? How do I troubleshoot my phone when there's a problem? Why is my phone acting sluggish and freezing? Why does my phone turn off by itself? What should I do if my phone gets too warm or hot? What's the best way to end or close apps? How do I check how much memory my phone has and how much memory is being used?
How do I restart my phone into Safe mode? Security Why doesn't the phone wake up when I touch the fingerprint scanner? Why can't I unlock the screen with my fingerprint when using Exchange ActiveSync? How do I get past the Google login screen after I reset my phone? Here are some tips Can I keep the camera on standby to save battery, and how? How do I back up my photos and videos? How do I copy files between my phone and computer?
I was using HTC Backup before. Why isn't HTC Backup available on my phone? When not in a call, how do I make the Phone dialer list my contacts with their profile pictures and not the call history?
Audio and display I think my microphone is broken. What should I do? Can I change the system font style and size on my phone? How do I set my favorite song or music as my ringtone? Can I separately adjust the ringtone and notification sound volume? How do I turn off the shutter sound when I capture the screen?
Why can't I use picture-in-picture when playing YouTube videos? Wireless and networks How do I add the access point to my mobile operator's network?
How do I share my phone's Internet connection with other devices? How do I know if my phone can be used in another country's local network? I sent some files via Bluetooth to my computer. Where are they? Settings and others How do I make the backlight of the hardware buttons to be always on?
Why is my phone talking to me? How do I turn this off? How do I enable or disable a device administrator app? How do I turn off the vibration when I type on the TouchPal keyboard? Why don't I hear incoming call and text message notifications while I'm in a call? When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that? My phone is brand new, but the available storage is lower than the total capacity.
What's the difference between using the microSD card as removable storage and internal storage? Why is my phone talking to me? How do I turn this off?
How do I enable or disable a device administrator app? How do I turn off the vibration when I type on the TouchPal keyboard? Why don't I hear incoming call and text message notifications while I'm in a call? There's recurring sound and vibration when I have unread notifications. How do I make it stop?
Why can't I customize the items in the Quick Settings panel? Security Why won't my phone lock even when I've already set up a screen lock password? How do I get past the Google login screen after I reset my phone?
What should I do when my phone gets lost or stolen? What is Smart Lock and how do I use it? Why am I prompted to enter a password to decrypt my phone when I restart or turn it on? When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean? Audio and display I think my microphone is broken. What should I do? Can I change the system font style and size on my phone? How do I set my favorite song or music as my ringtone?
Can I separately adjust the ringtone and notification sound volume? How do I turn off the shutter sound when I capture the screen?
Why can't I use picture-in-picture when playing YouTube videos? What does Google Play Protect do, and how do I check if it's enabled? How can unread text messages be shown in bold in the HTC Messages app? Is there a way to show the weather on the lock screen even when GPS is off? Why don't app icons show the unread count anymore, such as unread messages and notifications? Why is my phone not responding to Motion Launch gestures? I keep getting prompted to grant permissions when using apps.
Why is that? How do I sign in to my Microsoft email account from the Mail app? Why are the apps on my phone crashing and force closing?
How do I know if I've installed a malicious third-party app on my phone? How do I set the default SMS app? How do I see the list of running apps? How do I enable developer's options? System performance What should I do before I update the software of my phone?
What should I do if I am unable to install software updates? How do I test the audio, display, and other parts of my phone? In the Notifications panel, how do I remove the notification that says a certain app is running in the background? How do I check the latest software updates for my phone?
Why is my phone acting sluggish and freezing? Why does my phone turn off by itself? What should I do if my phone gets too warm or hot? What's the best way to end or close apps? How do I check how much memory my phone has and how much memory is being used?
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